{"id":255,"date":"2026-04-14T13:01:20","date_gmt":"2026-04-14T13:01:20","guid":{"rendered":"https:\/\/drochia.kurtev.pro\/?page_id=255"},"modified":"2026-04-17T12:12:16","modified_gmt":"2026-04-17T12:12:16","slug":"returnarea-marfurilor","status":"publish","type":"page","link":"https:\/\/drochia.kurtev.pro\/ro\/returnarea-marfurilor\/","title":{"rendered":"Returnarea m\u0103rfurilor"},"content":{"rendered":"<p><\/p>\n<p data-start=\"207\" data-end=\"432\">Conform legisla\u021biei Republicii Moldova, Legea nr. 105-XV din 13.03.2003 privind protec\u021bia consumatorilor, cump\u0103r\u0103torul are dreptul, \u00een termen de 14 zile calendaristice, s\u0103 solicite schimbul produsului sau returnarea acestuia.<\/p>\n<p data-start=\"434\" data-end=\"671\">Produsul poate fi returnat sau schimbat doar dac\u0103 nu a fost utilizat, \u00ee\u0219i p\u0103streaz\u0103 aspectul comercial, propriet\u0103\u021bile ini\u021biale, ambalajul original, sigiliile \u0219i etichetele de fabric\u0103, precum \u0219i dovada achizi\u021biei (bon fiscal sau factur\u0103).<\/p>\n<p data-start=\"673\" data-end=\"761\">Pentru comenzile efectuate online, returnarea sau schimbul produselor se face la adresa:<\/p>\n<p data-start=\"763\" data-end=\"790\">Drochia, str. Evghenii Gudanov 19<\/p>\n<p data-start=\"792\" data-end=\"821\"><strong>Metoda de returnare a banilor<\/strong><\/p>\n<p data-start=\"823\" data-end=\"909\">Rambursarea sumelor se va efectua prin aceea\u0219i metod\u0103 de plat\u0103 utilizat\u0103 la achizi\u021bie.<\/p>\n<p data-start=\"911\" data-end=\"1185\">\u00cen cazul \u00een care livrarea nu poate fi efectuat\u0103 sau nu a fost realizat\u0103 \u00een termen de 30 de zile de la confirmarea pl\u0103\u021bii, magazinul online este obligat s\u0103 ini\u021bieze anularea tranzac\u021biei, dac\u0103 nu exist\u0103 acordul scris al cump\u0103r\u0103torului pentru prelungirea termenului de livrare.<\/p>\n<p data-start=\"1187\" data-end=\"1296\">Magazinul online sau cump\u0103r\u0103torul pot solicita anularea total\u0103 sau par\u021bial\u0103 a pl\u0103\u021bii, \u00een func\u021bie de situa\u021bie.<\/p>\n<p data-start=\"1298\" data-end=\"1305\"><strong>Aten\u021bie<\/strong><\/p>\n<p data-start=\"1307\" data-end=\"1421\">Restituirea banilor pe cardul bancar poate dura p\u00e2n\u0103 la 14 zile lucr\u0103toare din momentul ini\u021bierii anul\u0103rii pl\u0103\u021bii.<\/p>\n<p data-start=\"1423\" data-end=\"1447\"><strong>Autoritatea responsabil\u0103<\/strong><\/p>\n<p data-start=\"1449\" data-end=\"1582\">Autoritatea responsabil\u0103 pentru protec\u021bia drepturilor consumatorilor \u00een Republica Moldova este <span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"><span class=\"whitespace-normal\">Agen\u021bia pentru Protec\u021bia Consumatorilor<\/span><\/span>.<\/p>\n<p data-start=\"1584\" data-end=\"1715\">Adresa: Chi\u0219in\u0103u, str. Vasile Alecsandri 78<br data-start=\"1627\" data-end=\"1630\" \/>Telefon: (022) 74-14-64<br data-start=\"1653\" data-end=\"1656\" \/>Email: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1663\" data-end=\"1684\">consumator@apc.gov.md<\/a><br data-start=\"1684\" data-end=\"1687\" \/>Website: consumator.gov.md<\/p>\n<p data-start=\"1717\" data-end=\"1806\">Reclama\u021biile sunt examinate doar \u00een baza documentelor care confirm\u0103 achizi\u021bia produsului.<\/p>\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Conform legisla\u021biei Republicii Moldova, Legea nr. 105-XV din 13.03.2003 privind protec\u021bia consumatorilor, cump\u0103r\u0103torul are dreptul, \u00een termen de 14 zile calendaristice, s\u0103 solicite schimbul produsului sau returnarea acestuia. Produsul poate fi returnat sau schimbat doar dac\u0103 nu a fost utilizat, \u00ee\u0219i p\u0103streaz\u0103 aspectul comercial, propriet\u0103\u021bile ini\u021biale, ambalajul original, sigiliile \u0219i etichetele de fabric\u0103, precum \u0219i [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-info.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-255","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/drochia.kurtev.pro\/ro\/wp-json\/wp\/v2\/pages\/255","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drochia.kurtev.pro\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/drochia.kurtev.pro\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/drochia.kurtev.pro\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/drochia.kurtev.pro\/ro\/wp-json\/wp\/v2\/comments?post=255"}],"version-history":[{"count":3,"href":"https:\/\/drochia.kurtev.pro\/ro\/wp-json\/wp\/v2\/pages\/255\/revisions"}],"predecessor-version":[{"id":333,"href":"https:\/\/drochia.kurtev.pro\/ro\/wp-json\/wp\/v2\/pages\/255\/revisions\/333"}],"wp:attachment":[{"href":"https:\/\/drochia.kurtev.pro\/ro\/wp-json\/wp\/v2\/media?parent=255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}